Global customer support
Talk to OfficeFlow support
Use WhatsApp for purchase, activation, installation, renewal, refund, or product-use questions while the brand-domain support mailbox is being prepared.
WhatsAppElvis2025 · +86 193 7987 6832
Service hours08:00-21:30 (UTC+8)
Service operatorSingularityPulse Group Limited
AddressRoom 12, 6/F, The Cloud, 111 Tung Chau Street, Tai Kok Tsui, Hong Kong
What to include
- OfficeFlow version and request type.
- Windows and Microsoft Excel version.
- The exact error text and a short description of what happened.
- Your order reference only when it is relevant.
Support boundary
Support does not include 24/7 coverage, a guaranteed SLA, custom development, unsupported Office applications, or access to customer business files unless separately agreed in writing.